Privacy Policy

1. Introduction

Welcome to Fotopick, operated by Zoravix Tech ("we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or use our platform, including our website and associated applications.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you register, make a purchase, or interact with us. This includes:

• Personal Identification Info: Name, email address, phone number, billing address, and payment details.
• Account Credentials: Passwords and security credentials.
• Uploaded Content: Photos and albums you upload to the platform for sharing and delivery.
• Biometric Data (AI Face Recognition): When users perform a face search to find their pictures in an event, we temporarily process facial features to match them with photos from the event. This biometric hash is only used to compute matches and is not sold, shared, or stored longer than necessary to serve the event gallery.

3. How We Use Your Information

We use the information we collect for various business purposes, including to:

• Provide, operate, and maintain our services.
• Process transaction payments via our secure payment gateway (PayU).
• Facilitate AI-powered photo search and sorting for clients.
• Send administrative information, such as subscription details, terms updates, and security alerts.
• Provide customer support and resolve technical issues.

4. Sharing Your Information

We do not sell your personal data. We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. This includes sharing billing data with our payment gateway partner, PayU, for secure transaction processing.

5. Data Retention and Deletion

We keep your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. Photos and related biometric face search data are stored securely on our cloud servers and are deleted when the gallery is removed by the photographer or upon user deletion request.

6. Contact Us

If you have questions or comments about this policy, you may contact us at: